What Our Teams Say About Us

As clinicians and business owners, we rely on our team members to serve specific needs for our practices and patients. After all, how can we perform our best orthodontics without someone to help us? We rely on our team members from the moment the phone is answered until the final recall visit.  But, do you…

You'll Shoot Your Eye Out…Or Not…

If you’ve ever seen the movie “A Christmas Story” you’ll remember that all the lead character “Ralphie” wants for Christmas is a Red Rider BB gun. He envisioned the fun he’d have with it, but all he heard from everyone (including Santa) is “you’ll shoot your eye out”. Was he overconfident? Were those around him…

Just Do Good For Good's Sake

During online discussions, we get swept up into the financial side of practice often discussing money, marketing and how to make our practices grow, sometimes forgetting that we (hopefully) went into this profession to help people. For younger clinicians, it’s easy to get drawn into the “focus on money and growth” angle, particularly when you’re…

Are you the socket or the plug?

It’s hard to understand now, but people were calling Aaron Feuerstein crazy. They said he was nuts. What kind of CEO does the sorts of things he was doing? “That’s no way to run a business!” Of course, the haters were few and far between, but to many of us it was impossible to believe…

Eat Sh*t

Gary Vaynerchuck is one of my favorite speakers to listen to. If you don’t know who he is, you should. He’s arguably the world’s leading expert on social media marketing and he runs Vaynermedia, an international marketing agency, where I got to spend a day a couple of weeks ago. “Gary Vee” speaks like theNew…

Are you tired of chasing your tail?

Every day, I am beseeched with questions from doctors about things like where they should practice, how many assistants they should hire, what kind of lease they should sign, should they hire an associate and so on. I’m always happy to help, but I ask a simple question almost every time and then I listen for…