What’s The Answer To Staffing Issues?

Thankfully, our three practices have seen nice growth and we’re proud of the product that we turn out. We try to get better each day and at the same time realize how much more we have to learn.

However, there is one problem that we can’t seem to get around; the shortage of great team members around which we can grow and succeed.

Don’t get me wrong. I love my team and the core that have been with me a while, but, finding the right team members to get me to “full strength” has been a challenge. It’s arguably the one issues that’s taken up more administrative time than any other.

The old adage: “Hire slowly and fire quickly” works great when it’s easy to find team members, but if you’re in an area with a shortage, what do you do to find, hire and keep great team members?

Do you keep yourself slightly overstaffed to always account for team members who leave for a variety of reasons? Do you carry a higher “staffing” cost to simply provide peace of mind? Or, do you try to stay lean and work at overdrive to maintain better profits and deal with loss as they come?

If you’re a larger practice have you instituted an “HR” department or HR manager to help manage the constant hiring, oversight and firing of team members?

I’d love your feedback.

Wishing you the best!!!

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GLENN KRIEGER IS AN ORTHODONTIST WITH 20 YEARS OF RESTORATIVE AND COSMETIC DENTISTRY EXPERIENCE BEFORE HE RETURNED TO ORTHODONTIC RESIDENCY. DR. KRIEGER LEARNED ABOUT THE IMPORTANCE OF WELL-DESIGNED PRACTICE POLICIES AND SYSTEMS DURING A YEAR AT THE SCHUSTER CENTER FOR PROFESSIONAL DEVELOPMENT IN SCOTTSDALE ARIZONA, AND AN UNDERSTANDING OF GENERAL ACCOUNTING PRACTICES AND INDUSTRIAL PSYCHOLOGY AT THE UNIVERSITY OF WASHINGTON GRADUATE BUSINESS SCHOOL’S “DENTIST AS CEO” PROGRAM. HE IS THE HOST OF “THE ORTHOPRENEURS PODCAST”, MANAGES THE ORTHOPRENEURS FACEBOOK GROUP AND RUNS THE ANNUAL ORTHOPRENEURS SUMMIT.

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